You might find this information very useful when you are trying to add your email hosted by Avista to your Gmail Inbox. This way, it will be easier for you to check your email daily and have everything synced in all your devices.
Just as a brief introduction, IMAP and POP are the two protocols you will see when doing this process. IMAP (Internet Messaged Access Protocol) works by syncing with the mail server, showing the changes made on your mail instantly onto your Gmail inbox. On the other hand, in POP (Post Office Protocol) the mail server and your inbox are not synced. That means that any change you make on your email account will not appear in your inbox.
Imagine you mark an email from a client as important. This change will appear on your web-based inbox because you are using IMAP. If you have your email connected to your phone and computer, every action you make will show in the other devices because IMAP detects the changes in real time. However, if you are using POP, the changes won’t reflect on the server because the emails you are receiving are on your computer.
Here are the steps you need to follow when adding your Avista mail address to the Gmail inbox:
Log in to your Gmail account.
Go to the Settings wheel on the lefthand top corner, click to open and choose ‘Settings’.
The following image shows what should appear on your screen.
Go and click on the ‘Accounts and Import’ tab.
Look for the ‘Check mail from other accounts’ setting and click on ‘Add a mail account’.
A new yellow window will pop-up. Enter your email address in the space provided and click on ‘Next>>’.
Select the option of ‘Import emails from my other account (POP3)’ and click ‘Next>>’.
Enter the mail settings for your the email address in the process. Enter your full email address as the ‘Username’ and the ‘Password’ for your mail account in the space provided.
Then, check that the space provided for the ‘POP Server’ shows the webmail as mail.mydomain.is as shown, and the ‘Port’ is at 110.
We recommend you to check the box of ‘Label incoming messages’ with your new mail address. This will create a new label, which you can then manage the color, and keep your inbox organized.
Click on the ‘Add Account>>’ button.
Now your account has been added to your Gmail. To be able to send mail with your new email address, click on the option ‘Yes, I want to be able to send mail as [email protected]’ to set the Outgoing Mail (STMP). Click on the ‘Next>>’ button.
Enter the information about your new email address. We recommend unchecking the box of ‘Treat as an alias’ so this way you can choose the address you want to send the email from.
Afterward, you need to configure the send mail through the SMTP server. Check that the ‘SMTP server’ is mail.mydomain.is, the ‘Port’ is at 587, and the ‘Username’ is your full email address. Then enter your ‘Password’ in the blank space provided and check the circle for ‘Secured connection using TLS’.
Click on ‘Add Account>>’.
Gmail needs verification, so check your email address. You can click on the link in the confirmation email or enter the confirmation code.
After verifying the code, your account will be added to your Gmail inbox.
We hope this detailed information helped you! Don’t hesitate to contact us if you need anything else.
Remember, different colored tags will appear in your inbox for you to recognize from which mail address is each email. You can change them whenever you want in the left-hand column selecting each colored tag and then click on Label color.