How to add mail from Avista to Outlook

In our previous post, we explained how to add mail from Avista to your Gmail Inbox. Now, it’s Outlook user’s turn.

You might find this information very useful when you are trying to add your email hosted by Avista to your Outlook Inbox. This way, it will be easier for you to check your email daily and have everything synced in all your devices.

Just as a brief introduction, IMAP and POP are the two protocols you will see when doing this process. IMAP (Internet Messaged Access Protocol) works by syncing with the mail server, showing the changes made on your mail instantly onto your Outlook inbox. On the other hand, in POP (Post Office Protocol) the mail server and your inbox are not synced. That means that any change you make on your email account will not appear in your inbox.

Imagine you mark an email from a client as important. This change will appear on your web-based inbox because you are using IMAP. If you have your email connected to your phone and computer, every action you make will show in the other devices because IMAP detects the changes in real time. However, if you are using POP, the changes won’t reflect on the server because the emails you are receiving are on your computer.

Here are the steps you need to follow when adding your Avista mail address to the Outlook inbox:

Log in to your Outlook account.

Go to the Settings wheel on the righthand top corner, click to open and choose ‘Settings’. Scroll down and click again on ‘View all Outlook settings’.

The following image shows what should appear on your screen.

Go and click on the ‘Sync Email’ on the menu. On ‘Connected Accounts’ you will see two options: Gmail or other email accounts. Click on ‘Other email accounts’.

Fill in the information of your account. Choose the second option of storage like shown in the image below. And check that the space in advanced settings is not selected. Click the OK button.

Your email should be added now. As a last check, go to your inbox and see if you have received your Avista email by looking for the tags like shown below.

If you have any questions regarding your Avista mail, don’t hesitate to contact us. We are here to help you!

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